Payment Methods, Shipping & Returns

Payment Methods Accepted

We accept Visa Credit & Debit Cards, Mastercard Credit & Debit Cards, American Express and PayPal.  

We also accept payment by Bank Transfer (Account Name: Hancock & Monks.  Sort Code: 20-39-64. Account Number: 80755931. SWIFTBIC: BARCGB22. IBAN: GB66 BARC 2039 6480 7559 31) and Sterling Cheque, or you may collect and pay at our shop in Hay-on-Wye (please wait for confirmation that the goods are in the shop).

 

Shipping

As our catalogue includes items from a single sheet of music to a 600 page book, we have a two tier shipping tariff. Each item is assigned a shipping category in it's description. If you are ordering a mixture of sheet music, large scores and/or books, please select the Book/Large Score category. For larger orders, especially overseas, you may wish to contact us first to confirm the most economical shipping method.

                 UK orders of £60.00 or over are sent POST FREE (any mix). 

Important: Please make sure you select the correct shipping category for your order at the checkout.

 

 

Service Estimated Delivery Time First Item Each Additional Item
UK 1st Class (Sheet Music/CD) 1 to 2 Working Days £ 1.75 £ 0.75
UK 1st Class (Book/Large Score) 1 to 2 Working Days £ 3.50 £ 1.50
UK 2nd Class (Sheet Music/CD) 2 to 5 Working Days £ 1.50 £ 0.50
UK 2nd Class (Book/Large Score) 2 to 5 Working Days £ 2.95 £ 1.00
Europe Standard (Sheet Music/CD) 3 to 5 Working Days £ 5.50 £ 1.50
Europe Standard (Book/Large Score) 3 to 5 Working Days £ 8.50 £ 2.00
World Zone 1 Airmail (Sheet Music/CD) 5 to 7 Working Days £ 7.95 £ 2.50
World Zone 1 Airmail (Book/Large Score) 5 to 7 Working Days £12.95 £ 3.50
World Zone 1 Economy (Sheet Music/CD) Up to 6 Weeks £ 5.50 £ 1.50
World Zone 1 Economy (Book/Large Score) Up to 6 Weeks £ 7.95 £ 2.50
World Zone 2 Airmail (Sheet Music/CD) 7 to 10 Working Days £ 8.50 £ 2.50
World Zone 2 Airmail (Book/Large Score) 7 to 10 Working Days £13.95 £ 3.50
World Zone 2 Economy (Sheet Music/CD) Up to 12 Weeks £ 5.50 £ 1.50
World Zone 2 Economy (Book/Large Score) Up to 12 Weeks £ 7.95 £ 2.50

 

Refunds

Items received which aren't as described may be returned within fourteen days for refund.